Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Frequent Disconnects from IB
Collapse
X
-
Frequent Disconnects from IB
The past few weeks, I've been experiencing about 5 disconnects per day from the main IB feed. TWS sort of "greys out" and orders can't be placed/modified, but the price feed still updates. Usually these disconnects form the main feed last about a min or two, then it reconnects itself. Talked to IB support, but not getting anywhere with them. I was wondering if anyone else is experiencing the same problems, or had any suggestions. Thanks for any feedback.
Tags: None
-
imported post
Hello Ouiji:
Thank you for your post.
Please let me know the following...
1. Which version of NinjaTrader?
2. Which version of IB TWS?
It is recommended to use NT v5.2.100.6 or NT v6 beta 7. For TWS, please use TWS standalone v866.xx
If you are still experiencing problems, you may want to re-create the account connection under Tools > Account Connections.
Best regards,
Ryan
RyanNinjaTrader Customer Service
-
imported post
Hello Ouiji:
Thank you for your reply.
NinjaTrader acts like a radio receiver in that we can only display the data that is being sent from I.B. Your disconnects could be a result of your Internet Service, a firewall, pop-up blocker or something else on your computer that could be causing the disconnects to occur.
I would recommend taking a look at these items first. If the problem persists, please let us know.
Best regards,
Ryan
RyanNinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by ninza33, Today, 07:16 AM
|
1 response
5 views
0 likes
|
Last Post
by ninza33
Today, 07:47 AM
|
||
Started by ellington, Today, 07:40 AM
|
0 responses
2 views
0 likes
|
Last Post
by ellington
Today, 07:40 AM
|
||
Started by Atticus20, Today, 07:27 AM
|
0 responses
7 views
0 likes
|
Last Post
by Atticus20
Today, 07:27 AM
|
||
Started by linkcou, Today, 07:01 AM
|
0 responses
7 views
0 likes
|
Last Post
by linkcou
Today, 07:01 AM
|
||
Started by brunoviveiros, 02-17-2020, 05:31 AM
|
4 responses
66 views
0 likes
|
Last Post Today, 06:25 AM |
Comment