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License Key not received...

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    License Key not received...

    Hello,

    I just purchased a single-broker license on the quarterly subscription plan through Paypal. However, I realized after the fact, that the email attached to my Paypal account was defunct. So, I did not receive the license key. I would really like to trade tomorrow. Can someone please resend my license key to a new email address if I send you proof of purchase? I've already emailed information about this to [email protected], but am hoping to get this resolved tonight if possible.

    Thanks!

    #2
    Hello Pipskateer,

    Please contact sales[at]ninjatrader[dot]com in the future regarding such issues.

    Could you please send me a note to support just this time including the email address used upon purchasing the license. Please reference this thread as well.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Jason View Post
      Hello Pipskateer,

      Please contact sales[at]ninjatrader[dot]com in the future regarding such issues.

      Could you please send me a note to support just this time including the email address used upon purchasing the license. Please reference this thread as well.
      Sure thing, but the NT support email is the only one listed on the Paypal transaction receipt. You might want to update that. Thanks!

      Comment


        #4
        Key received, thanks for the quick response!

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