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Problem downloading Ninja

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    Problem downloading Ninja

    Hello

    I installed Ninja 6.5 on two of my desktop computers.

    I decided that I needed Ninja on my laptop. I was told that I could only have two instances of Ninja installed with one licence key. As such, I uninstalled Ninja on one of my desktop computers.

    When I tried to download Ninja off the website (choosing the 'Already a Ninja trader' option), and entered the licence key previously provided to me for my first Ninja installation on my other computers, a new webpage came up with the following message:

    Warning: main(config.php): failed to open stream: Permission denied in /var/www/html/ninjatrader/Nt6.5Lead.php on line 25

    Fatal error: main(): Failed opening required 'config.php' (include_path='.:/usr/share/pear') in /var/www/html/ninjatrader/Nt6.5Lead.php on line 25


    Can you please let me know how to address this and download Ninja again. If need be, could you please confirm that I need another licence key and tell me how I go about doing this.

    Thanks in advance

    #2
    Originally posted by Fibtrader View Post
    Hello

    I installed Ninja 6.5 on two of my desktop computers.

    I decided that I needed Ninja on my laptop. I was told that I could only have two instances of Ninja installed with one licence key. As such, I uninstalled Ninja on one of my desktop computers.

    When I tried to download Ninja off the website (choosing the 'Already a Ninja trader' option), and entered the licence key previously provided to me for my first Ninja installation on my other computers, a new webpage came up with the following message:

    Warning: main(config.php): failed to open stream: Permission denied in /var/www/html/ninjatrader/Nt6.5Lead.php on line 25

    Fatal error: main(): Failed opening required 'config.php' (include_path='.:/usr/share/pear') in /var/www/html/ninjatrader/Nt6.5Lead.php on line 25

    Can you please let me know how to address this and download Ninja again. If need be, could you please confirm that I need another licence key and tell me how I go about doing this.

    Thanks in advance
    Please send an email to our support and you will get a prompt response for a workaround to download our software.
    RayNinjaTrader Customer Service

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