NT 6.5 Crash When Back test is attempted

[pcdunham]

Hello,
I have been using NT6.5 for a month or so now. Today, it started crashing each time I hit the back test button in strategy analyzer. i.e. The window where parameters are set doesn't even open. Where do I start to begin trying to solve the problem?

[NinjaTrader_Jason]

Hello pcdunham,

When the software crashes, do you receive an error?

Please send me your log and trace files for today. You can find these files at the following locations:

Start Menu--> My Documents--> NinjaTrader 6.5--> Log--> log.20090219 for today. (log.yyyymmdd for any other date)

Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20090219 for today. (trace.yyyymmdd for any other date)

Send the files to support[at]ninjatrader[dot]com, reference this thread and put 'Attn Jason' in the subject header.

[pcdunham]

I don't receive a specific error. Vista just gives me a message saying "this program has stopped responding".

I did just notice that when I right click on a strategy name, "Backtest" is gray and not clickable. This is the case for all strategies, including sample strategies. What may cause this option to be grayed out.

[NinjaTrader_Jason]

Hello Philip,

Please see the email I have sent you.

[pcdunham]

Thanks, but that doesn't have anything specific about strategy analyzer. What conditions must be met for the backtest option on the right-click menu to be activated? That may have something to do with the problem.

[NinjaTrader_Jason]

Can you please send me the license key you have entered under Help-->License Key by email.