Ghost order/position

[snaphook]

Last Friday I had some kind of problem and NT locked up, along with most everything else, while I had a position in Sim101. This morning I started up and connected just fine, but the position still shows as 1 contract Pending Change. I can neither cancel the order nor close the position.

How do I clear this?

[NinjaTrader_Jason]

Please reset the sim101 account via Tools-->Options-->Simulator-tab and click Reset. More information can be found at the link below.

http://www.ninjatrader-support.com/HelpGuideV6/SimulatorTab.html

[saltminer]

I've got this too, but when I try to reset the account I get the "Ninja has detected a problem and must quit" dialog.
If I quit, restart and do it again, same thing.
(I sent a tracelog email to support today, Jan 13 2009.)

Is there any other way to delete or remove the corrupted data? Can it be manually done by deleting a folder's contents or something?
Cheers,
saltminer

[NinjaTrader_Jason]

Hello saltminer,

Please see my response to the email you sent to Support.

[saltminer]

no email

Hi Jason,
sorry I haven't received your email. Perhaps you could resend it - maybe I typed too quickly and put in the wrong address.
[email protected]
Thanks,
James.

[NinjaTrader_Jason]

Hello james,

I have resend the email to the email address you listed. It was received from a slightly different email address; it listed 2 additional 8's in the address.