NT 7 suddenly ghosting on APP startup

[OHTrader1]

This morning, NT 7 suddenly ghosting on APP startup. Uninstalled and re-installed NT 7 - still no Control Center. Need Tech Support. Thanks.

[NinjaTrader_Clayton]

Hello OHTrader1,

Thank you for the message.

Please remember that the Forum is a publicly facing location and is better for general how to questions and information.

• If the few steps we provide on the forum do not work, you would want to write in to Support[AT]NinjaTrader[DOT]com directly so we can exchange files and investigate things further.

As a test, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option to reopen these after our tests.

• Shut down NinjaTrader
• Navigate to (My) Documents\NinjaTrader 7\workspaces
• Delete the file named "_Workspaces.XML". DO NOT delete the 'workspaces' folder - only delete the '_Workspaces.XML' file within the 'workspaces' folder
• After deleting this file, restart NinjaTrader which should start up without any workspaces.
• Once NinjaTrader has started on just the control center, please open a new chart with no custom bar types/indicators/templates and test for issues.
• *Please note this will not delete your workspace however the new blank workspace will be named Untitled1. If you have a workspace already named "Untitled1," however, you will not want to save the workspace when exiting NinjaTrader, otherwise, it will overwrite it.

If there are no issues on this new workspace, please try opening the previous workspace by going to File--> Workspaces--> Open workspace.

If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time.

• If the behavior comes back, you will know it is coming from the last item imported back in and you can then reach out to the developer of the item for further help and information.
  • 3rd Party Disclaimer

Please let us know if we may provide any further assistance.

[OHTrader1]

Clayton:

Thanks for rapidly providing me with the recovery options. They worked like a Champ!!!

I last had to do a full reload over 3 yrs ago, due to other oddities - and deleting the Workspace.xml file wasn't in my bailiwick from that go-round...

[Joeteryse]

Hello OHTrader1,

Thank you for the message.

Please remember that the Forum is a publicly facing location and is better for general how to questions and information.

• If the few steps we provide on the forum do not work, you would want to write in to Support[AT]NinjaTrader[DOT]com directly so we can exchange files and investigate things further.

As a test, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option to reopen these after our tests.

• Shut down NinjaTrader
• Navigate to (My) Documents\NinjaTrader 7\workspaces
• Delete the file named "_Workspaces.XML". DO NOT delete the 'workspaces' folder - only delete the '_Workspaces.XML' file within the 'workspaces' folder
• After deleting this file, restart NinjaTrader which should start up without any workspaces.
• Once NinjaTrader has started on just the control center, please open a Lakeside Hire and new chart with no custom bar types/indicators/templates and test for issues.
• *Please note this will not delete your workspace however the new blank workspace will be named Untitled1. If you have a workspace already named "Untitled1," however, you will not want to save the workspace when exiting NinjaTrader, otherwise, it will overwrite it.

If there are no issues on this new workspace, please try 4G proxy France opening the previous workspace by going to File--> Workspaces--> Open workspace.

If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time.

• If the behavior comes back, you will know it is coming from the last item imported back in and you can then reach out to the developer of the item for further help and information.
  • 3rd Party Disclaimer

Please let us know if we may provide any further assistance.

Hi, so it can work for all?

[NinjaTrader_Clayton]

Hello Joeteryse,

Thank you for the message.

Unfortunately, I am not sure what you mean by, "So it can work for all?"

At this point, most data providers are NOT supported on NinjaTrader 7 any longer and require the use of NinjaTrader 8.

If you aren't sure, review the connection guide for your Broker or Connection type.

• Connection Guides

If you were referring to something else, please respond with more details and information.


Please let us know if we may provide any further assistance.

[mikecolady]

Hello OHTrader1,

Thank you for the message.

Please remember that the Forum is a publicly facing location and is better for general how to questions and information.

• If the few steps we provide on the forum do not work, you would want to write in to Support[AT]NinjaTrader[DOT]com directly so we can exchange files and investigate things further.

As a test, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option of Geekbar to reopen these after our tests.

• Shut down NinjaTrader
• Navigate to (My) Documents\NinjaTrader 7\workspaces
• Delete the file named "_Workspaces.XML". DO NOT delete the 'workspaces' folder - only delete the '_Workspaces.XML' file within the 'workspaces' folder
• After deleting this file, restart NinjaTrader which should start up without any workspaces.
• Once NinjaTrader has started on just the control center, please open a https://omegle.fan and new chart with no custom bar types/indicators/templates and test for issues.
• *Please note this will not delete your workspace however the new blank workspace will be named Untitled1. If you have a workspace already named "Untitled1," however, you will not want to save the workspace when exiting NinjaTrader, otherwise, it will overwrite it.

If there are no issues on this new workspace, please try opening the previous workspace by going to File--> Workspaces--> Open workspace.

If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time.

• If the behavior comes back, you will know it is coming from the last item imported back in and you can then reach out to the developer of the item for further help and information.
  • 3rd Party Disclaimer

Please let us know if we may provide any further assistance.

Yes, connection guides are quite helpful.