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    Account blocked

    Hi,
    I apologize in advance, but I don't know how to solve my problem.
    For two days I can't do any more operations on my account because I get the error in the photo I attached.
    I tried to send several emails to [email protected] but no response.
    From what I understand my account was blocked, in fact without any warning.
    I've been waiting for two days for an answer on this matter (if there's something wrong I'd like to fix things), but no one answers me.
    Can anyone tell me what I can do to resolve it quickly?
    Thanks​
    Attached Files

    #2
    Hello jukilo2000​,

    Thank you for your message.

    Unfortunately we would not be able to assist with this kind of issue through the forum.

    Since there seems to be an account restriction, the best step forward is to send an email again to [email protected]​ or write in a new email to

    [email protected]

    Requesting they review the status of your account once again.

    We would not be able to do this here as account senstive information should never be disclosed on the public forums.

    Please let us know if you have any other NinjaTrader questions.
    Erick P.NinjaTrader Customer Service

    Comment


      #3
      Thank you for the reply.

      I do it.

      Comment

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