Price feed connection problems

[jk541]

Hello ! I'm using zen-fire demo now, and have problem with price
connection - very often price feed connection lost and comes back
in a few seconds, while primary connection is still connected all this time.
In Log section it looks like :

Date Category Message

29.12.2008 20:39:15 Connection demo: Primary connection=Connected, Price feed=Connected
29.12.2008 20:39:14 Connection demo: Primary connection=Connected, Price feed=ConnectionLost
29.12.2008 20:26:56 Connection demo: Primary connection=Connected, Price feed=Connected
29.12.2008 20:26:34 Connection demo: Primary connection=Connected, Price feed=ConnectionLost

Is there any way to fix it? Thanks.

[NinjaTrader_Bertrand]

Hi jk541, welcome to the NinjaTrader forum! On which type of system are you using this? I am not aware of a difference in design between the ZenFire real and demo feed, but you may contact your broker for more info on this. Do you have these disconnects on one feed alone?

[jk541]

Hi Bertrand ! Thanks for your reply. Yes, I have these disconnects from zen-fire feed on real-time demo. Before it, demo worked good.

[NinjaTrader_Bertrand]

Hi jk541, did you change anything in your setup (i.e. from a wired connection to wireless)? Are you experiencing maxed out task manager performance values while this occurs? I had it running all day and did not have one disconnect....

[jk541]

No, I didn't change anything in my settings, it all the same parameters as before, that worked good.

[NinjaTrader_Bertrand]

Hi jk541, please try the following then -

• Please go to the Tools menu -> select Account Connections -> highlight your ZenFire connection -> click Remove
• Then go to the Tools menu -> select Options -> select the Misc tab -> click Repair DB
• Restart NinjaTrader
• Please go to the Tools menu -> select Account Connections and recreate your ZenFire account connection with the guide below -

http://www.ninjatrader.com/webnew/support_ZenFire.htm

[jk541]

Ok, I'll try this. Thanks !