Cannot Logon. Error message.

[alchippe441]

I am trying to logon but I am getting an error message. Global: Trader is not enabled to use ninja trader cqg trader. Contact your FCM (Logon failed). I checked for this problem is previous forums and tried selecting web API as was previously recommended. This did not fix my error

[NinjaTrader_Erick]

Hello alchippe441 ,

Thank you for your message.

What broker are you connecting to?

Is it NinjaTrader Brokerage?

If NinjaTrader Brokerage, please write in to

[email protected]

so they can verify your login information and permissions.

If you are trying to connect to any other broker, please contact them directly and let them know you are receiving this error and that your credentials need to be reverified.

Please let us know if we may be of further assistance.