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Crypto data Freeze

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    Crypto data Freeze

    Hello, I´d like to use Crypto Data Feed with the Coinbase Connection

    But the data is just for the moment I start NT and then it doesnt refresh new data anymore.

    #2
    Hello Uregon,


    Thank you for using NinjaTrader.

    Please follow the steps below to manually attach your log and trace files to your response so we may investigate this matter further.
    • Open the 'Windows File Explorer' then navigate to, "Documents" > 'NinjaTrader 8' folder
    • Right-click on the 'log' and 'trace' folders and select Send To > Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this support@ninjatrader[dot]com
    • Once complete, you can delete these compressed folders.


    Thank you in advance, we look forward to assisting further.

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