SuperDome freezes for 15-30 seconds after order filled

[nightowl]

Upon placement of an order and hearing "order filled" the superdome FREEZES for what seams like five minuets but is more likely 15-30 seconds. This is just untollerable... What is the problem.... it feels as if NT is writing to a hard drive or something. What to do to eliminate this problem.



Thanks!

[NinjaTrader_Dierk]

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Please check on task manager:
- how much RAM does your machine
- what is actual CPU load as you experience this
- how much RAM is available as you experience this
- how much RAM is consuemd by NT as you experience this

Thanks

[nicko9]

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i continually have this problem. I have checked CPU usage and this doesn't seem to be an issue (I have 2 zeon processors and they are only utilised at around 30%, and memory reads 990mb (1gig installed)

did you ever make any progress on this subject?

[NinjaTrader_Dierk]

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Are you NT6? If so, then please:
- uninstall NT6 via control panel
- install custom build from here: https://www.ninjatrader-support.com/...er.Install.msi

This is a post NT6B6 build holding a fix on a lock up scenario which we located.

[nicko9]

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tried that the instal doesn't complete. get an error message (attached)

[NinjaTrader_Dierk]

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Please clear your browser cache (different between browsers) and retry.

[nicko9]

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still doesn't work Dierk, different error message this time though:

[NinjaTrader_Dierk]

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Same problem -> download failed. Please try a different browser or try one of those free download tools.

[nicko9]

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Downloaded and installed without problem at home. I'll take the file to the office with me.

We have often experienced problems connecting to your web servers from our office site- probably another example.

thanks

for the help

[schaun_oh]

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Dierk,

I have yet to upgrade to NT6 and have same problem.

[NinjaTrader_Dierk]

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Ok, so please try an updating to NT6.

[schaun_oh]

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I upgraded last night and first trade today did the same thing. I placed a buy in the Dyn Super Dom and it hung there for a few tick bars before it took the trade. The voice confirmation happened then about 8 seconds later the trade appeared in the DOM this is after the market had moved a few tick bars thus causing a major difference in what should have been my entry.

[NinjaTrader_Dierk]

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Likely a ressource problem:
- How much physical RAM does your machine have?
- How much RAM is availbel as all your otehr programs run but before you start NT
- What kind of processor do you have?

[schaun_oh]

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Dierk,

I have a P4 3,2 GHz.

I have 523628 total RAM.

177620 available prior to lauching NT w/ only 5% CPU usage being used.

112820 available after launching NT w/ 8% CPU usage being used.

[NinjaTrader_Dierk]

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I see, so ~0.5 GB RAM. That is the issue. Please plug in at least another 0.5 GB. This will resolved the issue.