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'Enforced Disconnection'

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    'Enforced Disconnection'

    received the message from AMP:
    Disconnect enforced due to undesired CQG API state.
    Please contact NinjaTrader support for further instructions' —

    what are your instructions ? ? ? thanks

    #2
    Hello,
    Thank you for your post.

    Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), plus attach a screenshot of the error message you are receiving, so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
    Thank you!​
    Oxana R.NinjaTrader Customer Service

    Comment


      #3
      Hi Oxana, thanks for your help, everything is working fine now.

      Comment

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