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Partner 728x90
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NinjaTrader
KINETICK daily data issue
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Hello traderdada ,
Thank you for the post.
Please send this screenshot, a screenshot of your Data Series and a copy of your log and trace files to support[AT]kinetick.com so we may further investigate.
Please be advised that the NQ has since rolled over to the 12-23 contract as well.
Please follow the steps below to manually attach your log and trace files to your email so I may investigate this matter further.- Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Thanks in advance; I look forward to resolving this item.
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