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INSTRUMENT PROBLEMS - ZB x USA , ZN x TYA

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    INSTRUMENT PROBLEMS - ZB x USA , ZN x TYA


    Hi, I have a problem with Instruments. I have positions in ZB, ZN, ZF, but ZB and ZN show me wrong, I don't know where the problem is. Resetting the instrument list did not help. Don't know how to solve it?


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    #2
    Hello maxwelll ​,

    Thanks for posting.

    I'm happy to check into this with you if you would please email us at [email protected]

    In your message please include a link to this forum thread and a message 'ATTN 04023306'.

    Additionally, please follow the steps below to manually attach your log and trace files to your email so we may investigate this matter further.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.


    Thanks in advance; we look forward to resolving this item.​
    Erick P.NinjaTrader Customer Service

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