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    Data connection

    Rithmic for Ninja Trader (TopStep) is not connecting as it usually does.
    ISP is fine and its the configuration I have been using all month.
    Light is yellow but sometimes it turns orange.
    Last edited by LuckBoxTrader; 07-09-2023, 07:48 PM.

    #2
    Hello LuckBoxTrader,

    Thank you very much for your post and welcome to the NinjaTrader forums.

    Could you send us your log & trace files? We can then best assess why the login fails.

    You can do this by going to the Control Center -> Help -> Email Support

    Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

    Thank you in advance, I look forward to your reply!​
    Manfred F.NinjaTrader Customer Service

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