Do I need assistance, or is there any other way of solving this problem? Thank you
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Hello, I’m currently having trouble logging in for the live trading. I keep getting this message- login failed: trader is not enabled to use Ninja Trader CQG trader. Contact your FCM.
Do I need assistance, or is there any other way of solving this problem? Thank youTags: None
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Hello roa123,
Thank you very much for your post and welcome to the NinjaTrader forums!
To resolve this error, please click on Connections > Configure, select your live connection, and enable the "WebAPI (Beta)" checkbox.
Please let me know, should you still experience any issues after enabling this setting!
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Hello roa123,
Could you please send us your platform's log & trace files? I'd like to take a closer look at why this error occurs.
You can do this by going to the Control Center -> Help -> Email Support
Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.
Thank you in advance, I look forward to your reply!
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