Anything that I do ??
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Ninja 7 cannot load GC historical data
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Ninja 7 cannot load GC historical data
My CQG continuum is working but GC will not load data (although the real time data does start coming through once loaded)
Anything that I do ??Tags: None
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Hello daytrader24,
Thank you very much for your post and welcome to the NinjaTrader forum!
If the real-time data is being received, but no historical data loads, my first suspicion would be the installed NinjaTrader version itself.
Please click on Help > About, and confirm the installed version is 7.0.1000.43. If you are using an older version, please follow the steps below to update the platform:
First, to update NinjaTrader itself:- Click on Help > License Key, copy the key, then exit NinjaTrader
- Click on this link: https://ninjatrader.com/PlatformDirect
- Enter your license key and press Submit
- Under 'Prior Releases' select the version next to 'NinjaTrader 7' to begin your download.
- Before running the installer, ensure that NinjaTrader is closed.
- Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
- Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
- Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection
I look forward to your reply!Manfred F.NinjaTrader Customer Service
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Thanks for your response Manfred. Yes I already have the .43 release. I did getting it working by updating my 12-22 GC rollover month as the date was wrong.
If I reload version 7 1000.43 will that fix the rollover date issue or is there an easier way to make sure these are up to date.
Thanks in advance !
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The easiest way to make sure the rollover dates are correct is by resetting the instruments. I have just confirmed myself the dates in our current database are correct.
To reset the instruments, please follow the steps below:- Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
- Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
- Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection
Manfred F.NinjaTrader Customer Service
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