Issue with FDAX 09-22 Eurex Data from IB

[tmwff111]

Error Massage: Error on Loading IB Data: Error in requesting historical data from IB; Error Massage 200

There was no problem getting the data last month. Someting changed in August?

Thanks for any help.

[NinjaTrader_ChelseaB]

Hello tmwff111,

Welcome to the NinjaTrader forums!

May I confirm you are loading a minute or day chart?

What is the End date you have set for the chart in the Data Series window?

Are other instruments loading such as the ES 09-22?

In TWS if you add the FDAX to a row and hover the mouse over the row, does the tool tip popup mention delayed data?
Is this dot on this row yellow (or is it green or red)?

In NinjaTrader under Tools -> Instruments, search FDAX and click Edit. On the Misc tab, scroll down to Contract months.
Do you see contract months for 2022 through 2024?


Please note, NinjaTrader 7 is no longer in active development and we are no longer considering new feature requests or changes for NinjaTrader 7. Main development has shifted to our flagship platform NinjaTrader 8. This does mean updates from brokerages, data feeds, or operating systems that require an update in NinjaTrader will not be implemented in NinjaTrader 7 and may cause an interruption in service.

While there is not a set ETA for the complete discontinuation of NinjaTrader 7, we highly recommend transitioning to NinjaTrader 8 as soon as possible before NinjaTrader 7 reaches its end of life to prevent interruption of service.

Click below to download NinjaTrader 8.

http://ninjatrader.com/GetStarted

[tmwff111]

Hello Chelsea,
thanks for your help.

For some reason the Eurex symbol map has changed (on your or on IB side?). I copied the Eurex symbols from Ninja 8 to Ninja 7 and it is now working again.


Best regards
Torsten