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intraday-charting problems

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    intraday-charting problems

    Hello,
    my intraday-charting of the current futures of ZO (Dec) and ZS (Nov) does not work since last roll-over.
    Please help. Thank you!
    Ninja Version 64-bit 7.0.1000.43 (live)
    Continuum-Feed


    #2
    Hello powerlobster,

    Thank you for your post.

    I would try uninstalling and reinstalling the platform as that seems to work for me.

    First, to uninstall and reinstall NinjaTrader, please follow the steps below:
    • First get your license key from NinjaTrader under Help> License Key then exit NinjaTrader
    • Uninstall NinjaTrader from the Windows Control Panel.
    • Click on the link: https://ninjatrader.com/PlatformDirect
    • Enter your license key and press Submit
    • Under 'Prior Releases' select the version next to 'NinjaTrader 7' to begin your download.
    • Critical: Before running the installer, ensure NinjaTrader is closed.
    Lastly, to reset your instruments, please follow the steps below:
    • Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
    • Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
    • Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection
    Once completed, please test.

    Thanks in advance; I look forward to assisting you further.
    Kate W.NinjaTrader Customer Service

    Comment


      #3
      Hello Kate,
      thank you very much for your answer. I already fixed the problem by changing the roll-over-date.
      Sincerely

      Comment

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