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    Mail to support not working

    Tried to send mail to support via:

    Control center_Mail to support...

    Received error message:

    Failed to send mail

    The message could not be sent to the SMTP server. The transport error code was 0x80040217. The server response was not available.



    What does this mean?




    #2
    imported post

    Hi Jason,

    We are aware of this and it is on the list to get fixed. In the mean time you can send a regular email to [email protected]

    If you want to attach log files, you can find them here:

    C disk--> Program Files--> NinjaTrader5--> Log



    Vince
    Vince B.NinjaTrader Customer Service

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