Is there a way to set up the platform to at least pop up a "warning message" prior to closing the position?.
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NT8 closes position automatically when exceed margin
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NT8 closes position automatically when exceed margin
I noticed that the "Chart Trader" closes all positions as soon as an attempt to enter an additional order which will cause the account margin to be exceeded.
Is there a way to set up the platform to at least pop up a "warning message" prior to closing the position?.Tags: None
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Hello phta123,
CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.
If your trades are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk here:- Email: [email protected]
Can you please follow the steps below to manually attach your log and trace files in an email and send it to "platformsupport[at]ninjatrader[dot]com" so I may investigate this matter further. Put 'Att Jason, 3568695' in the subject field of your email.- Open your NinjaTrader folder under My Documents.
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
- What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)
- Who are you connected to?
- Were these simulated or live trades? If live, who is your broker?
- What instrument were you trading?
- At what time did this most recently occur?
- What Order ID was assigned to this order? You can check in the Executions or Orders tab of the Control Center.
JasonNinjaTrader Customer Service
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