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Runtime & login failed errors with TT

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    Runtime & login failed errors with TT

    When I try to connect to my live account, using TT, it comes up with the following error messages simultaneously: "login failed" The fix server is not responding, unable to connect" and "Runtime error: this application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information"
    I have re-installed NT and this error still comes up.

    Ay ideas how to resolve this issue?

    #2
    Hello Nicko,

    Please see my email with instructions I have sent you.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Im having the same trouble, tho I can connect some times?(not in cash hours)
      I get the message (Login failed:Unable to initialize API: Configuration faild: Could not open body file) when I try to connect

      And I have had (The fix server is not responding, unable to connect)

      Comment


        #4
        Please restart NinjaTrader and check if you can get connected.

        If not, I suggest to remove your current connection and recreate a new one using the instructions at the link below.
        JasonNinjaTrader Customer Service

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