Ninjatrader app freezes for hours after login

[arifm]

I have reduced the charts to 4. deleted DB folders. Reinstall ninjatrader 7...42 again but still it is hanging like forever, never happened before usually hangs for few minutes but not like this

[jb999]

Waiting for a response on this as this just started for me the last two days.

[NinjaTrader_ShawnB]

Hello arifm,

Thanks for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '3456221 Att Shawn', in the subject field and enable 'Log and trace files'.

Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.