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Super DOM credits not registering

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    Super DOM credits not registering

    I have always had this problem and want to find out what a solution is.

    Every time I run out of TT credits and purchase new ones online the NT Account does not recognize the new credits. I hit the "Report" button and then it shows the correct amount then when I go to place a trade it says I don't have enough credits and when I look in NT account it is back to pre new credit levels.

    Anyone else have this problem or know how to get around it. I usually have to restart NT a couple times and even restart my computer before it recognizes the credits.

    #2
    What should help after purchasing the credits is to re-enter your license and then exit and restart the software.
    Vince B.NinjaTrader Customer Service

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