I run this app and Thinkorswim on my laptop. Most of the time the loading is fine. Then at some point while the charts are up, it will stop loading meanwhile every other program is fine. I will close out if the connection doesn’t resume and try to reload the app. Then I’ll consistently get “failed to verify license”. This has been happening more often lately. I checked my antivirus and it’s not stopping the connection. Any ideas for why I’m getting these messages and why the connection has been consistently dropping only on the program?
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When this error is generated this indicates there is something on your PC or Network blocking access to our licensing server for verification or a license server issue however we have not had any server issues reported today.
So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".
Christopher J.NinjaTrader Customer Service
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