order markers are out of alignment with price bars, re-load data didn't fix it

[nkhoi]

[NinjaTrader_Clayton]

Hello nkhoi,
Thank you for the message.

If the Order Execution Markers are not lining up with the market data shown on the chart, this can be an indication that the Computer's clock is not in sync with the official world time.

• The incoming market data will use your computer's clock to timestamp the market data coming in. If the PC clock is incorrect, it can cause an order execution recorded using the Computer's clock to not line up with the Timestamp sent from the Brokerage.

Please use the steps below to change/check your Time Zone and sync the PC clock:

• Shutdown NinjaTrader
• Right-click the clock in the lower right corner of your desktop
• Select Adjust date/time
• For Windows 10 click 'Date, Time, and regional formatting' -> Then click 'Additional date, time, and regional settings' -> then click 'Set the time and date'
• Select the 'Internet Time' tab at the top
• Set the server to time.nist.gov and then click Update.
• If the message that appears says successful your PC clock should now be updated.
• If not, select a different server from the Server: drop-down and try again (repeat until one of the servers is successful)

After updating the PC clock, please restart NinjaTrader, then right-click the chart and select Reload All Historical Data.

[nkhoi]

I set the time per your instruction then re-load data again, no change, same out of alignment problem?


the new orders seem OK so I will keep my eye on it, thanks.