Market Replay error - - NinjaTrader Support Forum

j4trdr

Junior Member

Join Date: Sep 2021

Posts: 24
#1

Market Replay error -

10-10-2021, 07:42 PM

Hello

Would anyone know why I am getting the error when placing an order during market replay. I did download the data multiple times for the same day... Also I tried downloading market data for different days too. TIA
Tags: None
NinjaTrader_ChrisSch

NinjaTrader Customer Service

Join Date: Apr 2016

Posts: 1417
#2

10-10-2021, 10:51 PM

Hello j4trdr,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3302578" in the subject line so I may investigate this matter further.
Open your NinjaTrader folder under Documents.

Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.

Send the 2 compressed folders as attachments to this email.

Once complete, you can delete these compressed folders.

I look forward to your reply.
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