Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Back data not loading.
Collapse
X
-
Back data not loading.
I cannot get back data to load. Whenever I open a new chart the candles start plotting at that moment. I cannot get them to draw historical candles.This is what I see. I have removed data connection and reconnected. I have uninstalled and re-installed NT7. Help please.1 PhotoTags: None
-
Hello z3trader,
Can you tell me what data provider you are connected to within NInjaTrader. Also so I can further assist can you please tell me what version of NinjaTrader you have installed which can be found in the Control Center under Help->About and what version of Windows you are running on your PC.
Christopher J.NinjaTrader Customer Service
-
Unfortunately Windows 7 is no longer a supported Operating System and in order to connect to the historical data servers Windows 8 or greater (preferably Windows 10) will be required.
I have provided a link below that goes over minimum PC requirements for NinjaTrader 7.As a temporary work around please close NinjaTrader then install the Windows .NET Framework patch at the link below then once completed test again. Keep in mind this is only a temporary work around.
Christopher J.NinjaTrader Customer Service
Comment
-
Originally posted by NinjaTrader_ChristopherJ View PostAs a temporary work around please close NinjaTrader then install the Windows .NET Framework patch at the link below then once completed test again. Keep in mind this is only a temporary work around.
Comment
-
Originally posted by KeenEdge View Post
what does a temporary solution mean? does this mean that this method will stop working after some time if you do not update the system to windows 8 or 10?Christopher J.NinjaTrader Customer Service
Comment
-
Originally posted by NinjaTrader_ChristopherJ View PostAs a temporary work around please close NinjaTrader then install the Windows .NET Framework patch at the link below then once completed test again. Keep in mind this is only a temporary work around.
2) did I specify the TLS 1.1 version correctly?
3) you have changed the connection method on the server using encryption. what is the minimum TLS version needed to connect to your server?
Comment
-
Unfortunately I do not have any additional information available other than what is included at the provided link. For additional information regarding the patch I suggest contacting Microsoft directly. Keep in mind this work around is not guaranteed to work for all users therefore we highly recommend upgrading to a supported version of Windows.Christopher J.NinjaTrader Customer Service
Comment
-
Originally posted by NinjaTrader_ChristopherJ View PostUnfortunately I do not have any additional information available other than what is included at the provided link. For additional information regarding the patch I suggest contacting Microsoft directly. Keep in mind this work around is not guaranteed to work for all users therefore we highly recommend upgrading to a supported version of Windows.
you have changed the connection method on the server using encryption. what is the minimum TLS version needed to connect to your server?
Comment
-
This update will update your PC to be compatible with TLS 1.2 which has resolved the issue for some users. We do not provide specific information on server security and if this update does not resolve the issue for you you'll need to update to Windows 8.1 or higher, although we recommend Windows 10Christopher J.NinjaTrader Customer Service
Comment
-
Originally posted by NinjaTrader_ChristopherJ View PostWe do not provide specific information on server security and if this update does not resolve the issue for you you'll need to update to Windows 8.1 or higher, although we recommend Windows 10
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by janio973, Today, 07:24 PM
|
1 response
6 views
0 likes
|
Last Post Today, 07:35 PM | ||
Started by aligator, 01-06-2022, 12:14 PM
|
4 responses
239 views
0 likes
|
Last Post
by john_44573
Today, 06:11 PM
|
||
Started by reynoldsn, Today, 05:56 PM
|
0 responses
12 views
0 likes
|
Last Post
by reynoldsn
Today, 05:56 PM
|
||
Started by bortz, 11-06-2023, 08:04 AM
|
51 responses
1,992 views
0 likes
|
Last Post
by aligator
Today, 05:50 PM
|
||
Started by dmking, 11-12-2019, 12:31 PM
|
4 responses
4,157 views
0 likes
|
Last Post
by jasonw
Today, 04:32 PM
|
Comment