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How to sign out/in

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    How to sign out/in

    Hello, all.

    Sorry if my question is rudimentary. I used the search function, but couldn't find a post that matched my question. I've exhausted my 14 demo and I created a live brokerage account through Phillip Capital. I received my username and created my PW, but I'm having trouble figuring out how to log out of the demo credentials so I can use my newly provided credentials.

    Can anyone lend a hand and guide me on how to do this? Thanks in advance!

    #2
    Hello cappoclay,

    Thank you for your post.

    You can disconnect from your demo connection by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection.

    You would need to enter a live license key into the platform to trade live by selecting the live account in the Account drop-down menu of your chart trader and to see your live account information. Keys that begin with "@SIM" will not show live account information.

    You can check under Help -> License Key

    If you do not have a live license key, please let me know.

    We look forward to assisting you further.

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