Order pendingsubmit and trace log shows error on interpret IB signa

[hamugela]

NT7 lose sync with TWS l while in TWS order already executed. Any way to fix it ?

[NinjaTrader_Jim]

Hello hamguela,

Thanks for your post.

Please make sure you are updated to the latest version of NinjaTrader 7 and that you are using the version of TWS/IB Gateway that we provide in our Connection Guide. Using other versions may result in unintended behavior.

Instruction to update NinjaTrader 7

To update NinjaTrader, please follow the steps below:

• First get your license key from NinjaTrader under Help> License Key then exit NinjaTrader
• Click on the link: https://ninjatrader.com/PlatformDirect
• Enter your license key and press Submit
• Under 'Prior Releases' select the version next to 'NinjaTrader 7' to begin your download.
• Critical: Before running the installer, ensure NinjaTrader is closed.

Lastly, please reset your instruments, following the steps below:

• Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
• Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
• Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection

Connection Guide (TWS/IB Gateway installers included.) - https://ninjatrader.com/ConnectionGu...nnection-Guide

Please let us know if you continue to experience issues after taking these steps.

[hamugela]

updated. Now its OK.