I just upgraded to Version 6.5.1000.7 and I am having several issues. Some of these may have been present in previous versions, and I just didn't notice them, so I'm not sure it's related to the recent upgrade.
Starting with a simulated account of 500,000 I get a Buying Power of 1,000,000. I understand that NT simply doubles the starting equity, and while not correct in concept, I accept that is how it's programmed.
Other relevant settings include the reference instrument is $EURUSD. The tick size is set to 0.0001. The Point Value to 100,000.
1) When trying to place a trade through Chart Trader or through the Order Tab of the Control Panel I get the following error: "Order has exceeded available equity: Please reduce order size Affected Order: Sell 200,000 Stop @ 1.2817" This clearly cannot be correct since that order is only ~$256,000. Now this error occurs if I enter the order as a Stop Order, a Limit Order, and even as a Market Sell Order, BUT... It will accept the order as a Market Buy Order. So something is definitely wrong. Please let me know how to fix this issue.
2) Once an order is entered and filled (as a market Buy as noted above), I check the Acounts Tab. It shows an initial margin of $20,000,000. Now this is with the Initial margin Value in the Tools--Options-Simulator Tab set to 1.0 and the Margin Value in the Instrument to 100 (not the value I want to use as noted in Item #4 below). So now the Initial Margin posted Exceeds the Account Cash Value and Buying Power. How is this possible?? The order should have been rejected since the margin required exceeded the cash value of the account.
3) The Excess Equity is shown as equal to the Cash Value, but I cannot figure out how this is calculated or can be true, since according to my example, I am using 20,000,000 in margin, which would mean my excess equity is 256,340 minus 20,000,000 or (-19,743,660). Please explain.
3) When I go into the Instrument Manager and edit one of the instruments and change the value for the Margin, and then Hit OK and then return to the same instrument, the value for Margin has been reset to Zero. I think this has to do with the fact that I'm entering a value below 1. But this is necessary for items like forex, since if I use a value of 1, I get an Initial Margin of 200,000. Which if my broker allows 100:1 leverage, on a $256,000 order, I would be required to only post $2,560. Please clarify why the program limitations are set as indicated.
I look forward to your response. Thanks. - Jeff
Starting with a simulated account of 500,000 I get a Buying Power of 1,000,000. I understand that NT simply doubles the starting equity, and while not correct in concept, I accept that is how it's programmed.
Other relevant settings include the reference instrument is $EURUSD. The tick size is set to 0.0001. The Point Value to 100,000.
1) When trying to place a trade through Chart Trader or through the Order Tab of the Control Panel I get the following error: "Order has exceeded available equity: Please reduce order size Affected Order: Sell 200,000 Stop @ 1.2817" This clearly cannot be correct since that order is only ~$256,000. Now this error occurs if I enter the order as a Stop Order, a Limit Order, and even as a Market Sell Order, BUT... It will accept the order as a Market Buy Order. So something is definitely wrong. Please let me know how to fix this issue.
2) Once an order is entered and filled (as a market Buy as noted above), I check the Acounts Tab. It shows an initial margin of $20,000,000. Now this is with the Initial margin Value in the Tools--Options-Simulator Tab set to 1.0 and the Margin Value in the Instrument to 100 (not the value I want to use as noted in Item #4 below). So now the Initial Margin posted Exceeds the Account Cash Value and Buying Power. How is this possible?? The order should have been rejected since the margin required exceeded the cash value of the account.
3) The Excess Equity is shown as equal to the Cash Value, but I cannot figure out how this is calculated or can be true, since according to my example, I am using 20,000,000 in margin, which would mean my excess equity is 256,340 minus 20,000,000 or (-19,743,660). Please explain.
3) When I go into the Instrument Manager and edit one of the instruments and change the value for the Margin, and then Hit OK and then return to the same instrument, the value for Margin has been reset to Zero. I think this has to do with the fact that I'm entering a value below 1. But this is necessary for items like forex, since if I use a value of 1, I get an Initial Margin of 200,000. Which if my broker allows 100:1 leverage, on a $256,000 order, I would be required to only post $2,560. Please clarify why the program limitations are set as indicated.
I look forward to your response. Thanks. - Jeff
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