Cancel Order

[lincor]

Hi. Placed an order a week ago during a time when there was a flurry of technical issues for one reason and another. I can't cancel the order, just downloaded a new NT7 platform, still the order remains active as per the attachment. Have tried...Flatten Everything...rt clicking on the order in control center and...cancel order...all suggestions welcome.

[NinjaTrader_ShawnB]

Hello lincor,

Thank you for your post.

You can resolve by resetting the simulation account. This will clear all historical trade data from the simulation account. Please follow the instructions below to reset a simulation account.

Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account. (This can take longer depending on the size of your database file and your system.)

• From the NinjaTrader Control Center window select the menu Tools> Options> Simulator.
• Press the 'Reset' button.
• If you do not want to lose your trade data, uncheck the 'Clear history' box (This must be left checked when wanting to remove a stuck sim order)

Please let us know if we may be of further assistance.