Hello I've a problem since the Monday or so, The data are not loading correctly.
I mean I'm able to connect successfully, but the platform will only show 1 candle when I connect the the data feed, and then the next candle, and that's it !
It can't reload historical data so the indicators wont work well or at all.
And I'm not able to Reload All Historical Data, That option is greyed out.
I've tried a Rithmic connection and a CQG connection and both didn't work.
I've tried version 7.xx.37 and 7.xx.42 and still the same issue,
I was still using the 7.xx.37 version and it was working fine since some of my indicators are not yet updated to be used on NT 8
I've tried to restart the Platform, the PC, the Router.
I've tried setting the proxy option proxy usesystemdefault="True"
I've tried to log in on a virtual machine on a vbs server to see if it's related to my ISP or my IP
and I still face the same issue.
I've also noticed that i can't see the Expiry date exist by default in the Instrument Manager like how it always used to be,
I've had to choose the Expiry date by myself from the list, and i felt there is something wrong with the platform or the connection and eventually it still didn't load any data.
I've compressed the Trace + log folders if you would like to take a look at it.
I've seen couple of the threads complaining from the same issue and it only started to happen this past week, before than that it was fine.
Hope you can fix this issue soon.
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