Updated NT7 with data display issue

[Josh2018]

Updated from Version 7.0.1000.40
To version Version 7.0.1000.42

Chart data messed and latest data consolidated into 1 candle.


Visibly the X-axis (time) was having problem.
The date sequence goes like this 4/9 ... 4/12 ... 4/9


Need help urgently. Thanks

[NinjaTrader_Jason]

Hello Josh2018,

A reset of your instrument database should resolve this.

To reset your instruments please follow the steps below:

• Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
• Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
• Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

If the issue remains, please tell me what instrument + expiry month you have selected in the chart and to what broker/data feed you connect in NinjaTrader.

[Josh2018]

Something is incompatible / changes between NT7_v40 to NT7_v42

I did a clean installation but the problem persisted.

New data simply doesn't feed into the DB folders.


To compare, I did a clean installation of NT8.0.23.2 and booted beautifully works.

So I think the problem only isolated to NT7_v42. Unfortunately I cannot revert to NT_v40


Note: clean installation involves: uninstall, rename/remove NT folders, reinstall, restarted, login all over.

[NinjaTrader_Jason]

Can you please tell me what instrument + expiry month you have selected in the chart and to what broker/data feed you connect in NinjaTrader.

If you create a new chart without a chart template, does the data load as expected in the chart?

Could it be your PC clock is not setup for the correct date?