Historical Data Manager window crashes when trying to open...

[dunwoodyjr]

I uninstalled NT7 and reinstalled and same thing happens. Reset all Databases as well and still crashing upon opening. Any ideas? Thanks!

[NinjaTrader_ChristopherJ]

Hello dunwoodyjr,

So I may look into this further please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the email please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.

Please follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as an attachment in your email
• Once complete, you can delete these compressed folders.