data not loading

[einstein]

this morning when I try to load chart nothing happening. text says loading but screen is blank. I trade ES latest version of NT7 cqg data feed.

[NinjaTrader_Emily]

Hello einstein,


Thank you for your post.



Hello ##CUSTOMERFIRST##,

Thank you for your note.


I suspect that a reset of your instrument database should resolve this.

To reset your instruments please follow the steps below:

• Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
• Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
• Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

Please let us know if we may be of further assistance.