Can't Cancel Pending Orders

[pezram]

My system crashed and when I brought it back up there were pending orders still in the program but I can't cancel them either on the chart or in the orders tab.

[NinjaTrader_PatrickG]

CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

Please answer all of the following questions:

• What version of NinjaTrader 7 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.?)
• Who are you connected to? This is displayed in green on the lower-left corner of the Control Center window.
• Were these simulated or live trades? If live, who is your broker?
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
• Do these orders persist after another restart of NinjaTrader?

[pezram]

I am in sim. It also appears the orders don't trigger just remain on my chart trader and in the orders tab.

NinjaTraer 64 Bit 7.0.1000.42
Ninja Trader Continum
Sim
No error
Yes persist after restart

[NinjaTrader_PatrickG]

I recommend that you reset your SIM 101 account. Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account (this can take longer depending on the size of your database file and your system):

• From the NinjaTrader Control Center window select the menu Tools> Options> Simulator.
• Press the 'Reset' button.
• If you do not want to lose your trade data, uncheck the 'Clear history' box (This must be left checked when wanting to remove a stuck sim order)

[pezram]

Thanks all good now. Have a great day.