unable to write cache data

[bpastore05]

just loaded mini light crude and started getting this message

[bpastore05]

I am On NT 7

[NinjaTrader_ShawnB]

Hello bpastore05,

Thank you for your post.

Please delete the cache folder and reset the instruments and let us know if you continue to see the same behavior.

To delete the cache, follow the steps below.

• Shut down NinjaTrader.
• Open the Documents > NinjaTrader 7 > db folder.
• Delete the sub-folder named 'cache'.
• Restart NinjaTrader and test.

To reset your instruments please follow the steps below.

• Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
• Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
• Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

Please let us know if you continue to see the same behavior.

[bpastore05]

I followed your instructions and no luck

[bltdavid]

Is your disk full?

[NinjaTrader_ShawnB]

Hello bpastore05,

Thanks for your reply.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '3027975 Att Shawn', in the subject field and enable 'Log and trace files'.

Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.