chart wont load

[starrynight]

Hi all , I opened a new chart from the control center and nothing comes up . I have the data coming in and another chart in the same market that is running fine . Sometimes when I open up NT with charts already set up the charts load slowly especially with tick data but now when I opened a new chart it doesnt load at all . The log shows no errors and the data is coming in normally , what should I try ??

thanks in advance for the help

[NinjaTrader_Ben]

Hello,

Please delete all files in Documents>NinjaTrader 6.5>workspaces, then retest it.

You probably have a corrupt workspace which is caused by power outages and not disconnecting from your connection prior to closing down NT.

[starrynight]

OK , I'll try that and remember for future reference .

[Larry22]

Hi all , I opened a new chart from the control center and nothing comes up . I have the data coming in and another chart in the same market that is running fine . Sometimes when I open up NT with charts already set up the charts load slowly especially with tick data but now when I opened a new chart it doesnt load at all . The log shows no errors and the data is coming in normally , what should I try ??

thanks in advance for the help

This is a problem in the latest version of Ninja as same thing happened to me for 2 days and had numerous NT crashes when I tried to reload the historical data this event only happened with the ES contract so so far and any new ES tick chart that I try to create doesn't work.

Please check your latest version with ES tick charts as it makes NT crashes.

[starrynight]

The same for me with the ES Larry . I am still struggling with this and tried restarting my pc then open NT then repair database then close any open workspaces then open new charts and its been working .

[NinjaTrader_Michael]

Hi Starrynight,



If you are still experiencing irregularities with the loading of your charts please send an e-mail to support at NinjaTrader dot com so we can assist you further.