CQG data

[TDeusEx]

Hello,

I have CQG username and password but I cannot connect to CQG because there is not in the list of connection window.
I tried to connect to NinjaTrader continuum and it seems to connected (light green) charts open but after that the price is not moving and refreshing.

I use free license NinjaTrader 8.

[NinjaTrader_Eleanore]

Hello TDeusEX,

Thank you for your note.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 2931539 ATTN Eleanore

I look forward to resolving this with you!