Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Chart with wrong scale.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Chart with wrong scale.



    Hello, my graph looked correctly this way but since this Friday it looks like this and I don't know how to solve it. In NT8 it looks correctly but in NT7 it does not Click image for larger version

Name:	2020-12-20_19h08_48.png
Views:	284
Size:	289.9 KB
ID:	1133115Click image for larger version

Name:	2020-12-20_19h09_32.png
Views:	288
Size:	263.2 KB
ID:	1133114






    #2
    Hello julifro,

    Can you please follow the steps below to manually attach your log and trace files in an email.
    • Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 7' folder
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to "platformsupport[AT]ninjatrader[DOT]com"
    • Put 'Att Jason, 2888005' in the subject field of the email.
    • Once complete, you can delete these compressed folders.
    Thanks in advance; I look forward to resolving this item.

    Comment


      #3
      sent. Thank you

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by CaptainJack, 05-29-2026, 05:09 AM
      0 responses
      284 views
      0 likes
      Last Post CaptainJack  
      Started by CaptainJack, 05-29-2026, 12:02 AM
      0 responses
      177 views
      0 likes
      Last Post CaptainJack  
      Started by charlesugo_1, 05-26-2026, 05:03 PM
      0 responses
      172 views
      1 like
      Last Post charlesugo_1  
      Started by DannyP96, 05-18-2026, 02:38 PM
      1 response
      262 views
      0 likes
      Last Post NinjaTrader_ChelseaB  
      Started by CarlTrading, 05-11-2026, 05:56 AM
      0 responses
      215 views
      0 likes
      Last Post CarlTrading  
      Working...
      X