Bug difference minutes chart and real clock

[Thomas79]

Hi

since this morning i have on my one minute chart a difference of 9 or 10 minutes.

How it is possible ?

my provider is CQG for NT, there is difference between my computer clock, the CQG platform and the NT7 chart... deforming my 1 minute chart as you can see the picture attached

Can you help ?

[NinjaTrader_Marco]

Hello,

Thanks for writing in today.

Please use the steps below to change/check your Time Zone and sync the PC clock:

• Shutdown NinjaTrader
• Right-click the clock in the lower right corner of your desktop
• Select Adjust date/time
• For Windows 10 click 'Date, Time, and regional formatting' -> Then click 'Additional date, time, and regional settings' -> then click 'Set the time and date'
• Select the 'Internet Time' tab at the top
• Set the server to time.nist.gov and then click Update.
• If the message that appears says successful your PC clock should now be updated.
• If not, select a different server from the Server: drop-down and try again (repeat until one of the servers is successful)

After updating the PC clock, please restart NinjaTrader, then right-click the chart and select Reload All Historical Data.

Please let us know if we may be of further assistance.

[Thomas79]

Hi
I made de process and i have still the problem, 10 minutes different between the NT7 chart and the real clock.
i can see that at the end of the minute, the NT7 chart does not give a new minute bar

see the print screen attached

[Thomas79]

ok i made it twice and now it is working.
thx a lot