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Data connection after downloading Ninja Trader 7

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    Data connection after downloading Ninja Trader 7

    I receive the following error when trying to open NT7 for the first time after downloading. Unable to connect to data base 'Data Source='C:\Users\John\Documents\NinjaTrader7\db|Ni njaTrader.sdf":ObjectSpace:Connection String is Invalid - exception has been thrown by the target of an invocation.
    When I click Ok it closes NT7.

    #2
    Hello burrcutter1,

    Can you please send me the log and trace files so I can investigate.
    • Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 7' folder
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    You can send the email to "platformsupport[at]ninjatrader[dot]com". Please put "Att Jason 2773344 - Data connection after downloading Ninja Trader 7" in the subject field.

    JasonNinjaTrader Customer Service

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