Control Center Anomaly

[ljyoung]

The orders tab in the control center panel has a market display section which gives the bid, ask, last and open, high, low for the current instrument. The open usually has n/a for a value and this is not problematic. What is a problem is that the high and low values do not appear to update during the day (RTH). So for example today I had values of 970 for the high and 925.50 for the low all day long. The actual high during RTH today was 986.75.

I use several T&S panels and what's happening is that as soon as price goes above 970 my 'daily high color' gets triggered, i.e., the T&S trigger is using the 'market selection panel' as its reference point. Is there something I can do do get the actual daily high displayed and continuously updated in the market selection panel?

TIA

lj

[NinjaTrader_RJ]

Hello,

Thank you for your post.

What data feed provider are you connecting to?

[ljyoung]

Hello,

Thank you for your post.

What data feed provider are you connecting to?

Thanks for the quick reply. I use Zenfire.

lj

[NinjaTrader_RJ]

Unfortunately there is a reported issue with ZenFire. They stopped sending NinjaTrader the required new intraday high/low event which is needed by NinjaTrader to update the high/low in real time.

Our development team is in contact with ZenFire to see if a fix can be found and if so, a note will be sent out.

Have a great day and happy trading!

[ljyoung]

Unfortunately there is a reported issue with ZenFire. They stopped sending NinjaTrader the required new intraday high/low event which is needed by NinjaTrader to update the high/low in real time.

Our development team is in contact with ZenFire to see if a fix can be found and if so, a note will be sent out.

Have a great day and happy trading!

Thanks for your followup. That would be great if the ZF boys can fix the damn thing. The glitch produces a T&S readout with a background color of your choice + a 'black' printout of all the data. It would seem that if they can send you a high/low pair at one time of the day, they should be able to periodically update things. However I have the coding capabilities of a brick and will not blather on about 'how things should be'. Thanks again for your response.

lj