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ZenFire Charts shows NQ Data for Saturday?

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    ZenFire Charts shows NQ Data for Saturday?

    Why does my chart show data for 10/18/08 (Saturday) from 06:40 am to 10:30 am Pacific Time?

    The Nasdaq Futures are not open on Saturday.

    The entire chart is messed up now because of this.
    It shows the NQ 12-08 closed on Saturday at 1214 and is now trading at 1322.

    #2
    Please set your session times to location time and you can also set "Exclude weekend" in your chart properties to true.
    RayNinjaTrader Customer Service

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      #3
      Session time is 12:00 am to 12:00 am.
      If I exclude weekends it gets rid of the erroneous data from Saturday, 10-18, but then I can't see the current data from the Sunday night trading session.

      Normally no data shows from a Saturday. Not sure what's causing it.
      Luckily I'm not trading tonight, so it's not a big deal.
      Just trying to figure out what's wrong.

      Comment


        #4
        If you set your PC clock to the location time of the exchange as well as the time zone setting on your PC, does the chart display correct data?

        Comment


          #5
          I changed my time zone to Eastern.
          The charts show the correct time, but they are still including data from 10-18-08 (Saturday) unless I exclude weekends.
          Last edited by MacAttack; 10-20-2008, 09:45 AM.

          Comment


            #6
            Please go to Tools-->Historical Data-->Delete and delete the data for 10/18/2008.

            Create a new chart and check if the incorrect data on Saturday is still displayed.

            Comment


              #7
              After deleting the historical data for Saturday there is now an extremely long bar starting 10/19 (Sunday) at 3:21.
              Low of bar is 1214. High is about 1305.

              Comment


                #8
                I suggest to delete all historical data for the period you display in your chart.

                Create a new chart and check if the data is displayed correctly.

                Comment


                  #9
                  Mac,

                  I've been battling the same problem all night long. At this point I'm looking for a better solution.

                  Iq feed offers only 4 days of tick data and the cost is quite high. Any alternatives?

                  Comment


                    #10
                    You can find all supported connectivity providers and the services they offer at the link below.


                    I suggest to contact the provider for more information regarding their services.

                    Comment

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