Error When Connecting To Barchart.com

[amclain]

I get the following error when connecting to Barchart.com...

Login failed: Cbi.Connection.ConnectNow: Failed to call
IAdapter.Connect: Error retrieving user settings for user...

This is what i get in the Diagnostics tab with 'Connect' and 'Order' checked...

2008-10-14 11:05:37:828 (Unknown) Cbi.Connection.Connect0 Disconnected assembly=6.5.1000.6 date=10/14/2008
2008-10-14 11:05:37:828 Cbi.Connection.Connect9
2008-10-14 11:05:37:828 (barchart) Cbi.Connection.ProcessEventArgs.ConnectionStatusEv entArgs Connecting Connecting NoError
2008-10-14 11:05:37:828 (barchart) Cbi.Connection.ConnectNow1: DataConnection=False
2008-10-14 11:05:37:828 (barchart) Cbi.Connection.ConnectNow2
2008-10-14 11:05:37:828 (barchart) Cbi.Connection.ConnectNow.CreateLoader
2008-10-14 11:05:37:828 (barchart) Cbi.Connection.ConnectNow.Connect
2008-10-14 11:05:37:828 (barchart) BarChart.Adapter.Connect: user='NTmclain' server='' mode=Live
2008-10-14 11:05:37:828 (barchart) BarChart.Adapter.Connect: version=1.0.1.3
2008-10-14 11:05:39:125 (barchart) Cbi.Connection.ProcessEventArgs.ConnectionStatusEv entArgs Disconnected Disconnected Panic Cbi.Connection.ConnectNow: Failed to call IAdapter.Connect: Error retrieving user settings for user 'NTmclain'.
2008-10-14 11:05:39:125 ERROR: barchart: Cbi.Connection.ConnectNow: Failed to call IAdapter.Connect: Error retrieving user settings for user 'NTmclain'.(Panic)
2008-10-14 11:05:39:125 (barchart) Cbi.ConnectionStatusEventArgs.Process: Connecting Connecting
2008-10-14 11:05:39:125 (barchart) Cbi.ConnectionStatusEventArgs.Process: Disconnected Disconnected

How do I fix this error?

Thanx

[NinjaTrader_Jason]

Please send an email to support[at]ninjatrader[dot]com, put "Attn Jason" in the subject header and include your BarChart connection information, so I can create and test your connection on my end and check if I can reproduce this behavior.