Yesterday's price action is compressed to where I can't see it

[EnveousColnago]

Screenshot of the problem attached

[EnveousColnago]

Ive tried disconnecting from data & reconnecting, as well as restarting NT, and it's still doing it

[NinjaTrader_RyanS]

Hello,

Thank you for your note.

I would first try deleting your historical data.

To delete the historical data, follow the steps below.

• Shut down NinjaTrader.
• Open the Documents > NinjaTrader 7 > db folder.
• Delete the sub-folder named cache, tick, minute and day.
• Restart NinjaTrader and test.

Please let us know if we may be of further assistance.

[EnveousColnago]

Hello,

Thank you for your note.

I would first try deleting your historical data.

To delete the historical data, follow the steps below.

• Shut down NinjaTrader.
• Open the Documents > NinjaTrader 7 > db folder.
• Delete the sub-folder named cache, tick, minute and day.
• Restart NinjaTrader and test.

Please let us know if we may be of further assistance.

That didn't seem to work either. Any other ideas?

[VPTrader]

The roll over date on the instrument manager is defaulting to 6/11/20 instead of 6/18/20. I changed it but it keeps changing back. it also has an offset of -10.5 whatever that means

[VPTrader]

3rd time's a charm. I just updated the date in the Instrument manager to 6/18/20 for the 3rd time and it finally loaded yesterday's data: Select your instrument, click Edit. Click the Misc tab. scroll to the bottom. click the bottom row and then click the 3 dots button that appears. Click on 09-20 and change the rollover date to 6/28/20. Click OKs all the way out then reload historical data on your chart

[VPTrader]

Sorry. Change the date to 6/18/20

[EnveousColnago]

3rd time's a charm. I just updated the date in the Instrument manager to 6/18/20 for the 3rd time and it finally loaded yesterday's data: Select your instrument, click Edit. Click the Misc tab. scroll to the bottom. click the bottom row and then click the 3 dots button that appears. Click on 09-20 and change the rollover date to 6/28/20. Click OKs all the way out then reload historical data on your chart

How do I select my instrument to edit it?

[NinjaTrader_RyanS]

Hello,
The discrepancy showing on your chart is larger than the contract offset, so I suspect something else is causing this issue. Does this persist on the NQ contract?
Who are you connected to for data?

[VPTrader]

Tools. Instrument Manager. Select from the list on the right - Available Master Instruments. I was just missing yesterday's data starting from 16:00 Wednesday

[EnveousColnago]

Hello,
The discrepancy showing on your chart is larger than the contract offset, so I suspect something else is causing this issue. Does this persist on the NQ contract?
Who are you connected to for data?

NQ looks normal to me

[EnveousColnago]

Tools. Instrument Manager. Select from the list on the right - Available Master Instruments. I was just missing yesterday's data starting from 16:00 Wednesday

As for data, I'm connected to "Continuum". My broker is Phillip Capital (I think they provide the data?)

[NinjaTrader_RyanS]

Hello,
I would next try resetting your instruments and then clearing the historical data again.

To reset your instruments please follow the steps below:

• Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
• Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
• Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

Then please follow the steps below again to wipe your historical data:

• Shut down NinjaTrader.
• Open the Documents > NinjaTrader 7 > db folder.
• Delete the sub-folder named cache, tick, minute and day.
• Restart NinjaTrader and test.

If the issue persists after doing so, please write to platformsupport[at]ninjatrader[dot]com ATTN Ryan and link this forum post in the email.

[bltdavid]

As for data, I'm connected to "Continuum". My broker is Phillip Capital (I think they provide the data?)

Some good information here and here.