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OnMarketDepth is not being executed

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    OnMarketDepth is not being executed

    Hello,

    I'm connected to my live Kinetic datafeed...and I've got a simple indicator that prints a message when OnMarketDepth() is executed (code attached).

    Unfortunately, it shows that I'm not getting any execution of OnMarketDepth().


    How can I get OnMarketDepth() to execute?
    Attached Files

    #2
    Is your Kinetick account enabled for Level II/Market Depth data? Please contact Kinetick directly to confirm if your account is enabled to receive Level II/Market Depth data for the instrument(s) you're using:

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      #3
      Thanks Patrick...so that would be the ONLY reason why it wouldn't be executing, right?

      There's no platform setting that's restricting the execution?

      Comment


        #4
        From the information you've provided, this is the only cause that is immediately apparent.

        Comment


          #5
          I mention this because I've had 2 customers mention that their OnMarketDepth() features have suddenly dropped out...and are no longer available.

          So I need to know what factors prevent the execution of the OnMarketDepth() method call.

          Comment

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