No connection today

[Thomas79]

Hi,
it looks like there is a problem in your side. No change on my side and today impossible to connect.
See the print screen attached.
Regards

[NinjaTrader_ChrisSch]

Hello Thomas79,

Thank you for your note.

So far we haven't received any widespread reports of licensing server issues and I haven't received this error on my end.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2444456" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.

[krekwein]

Hi,
it looks like there is a problem in your side. liteblue No change on my side and today impossible to connect.
See the print screen attached.
Regards

I have also faced same problem.

[Thomas79]

Hi Krekwein,

i advice you to desinstall and reinstall eSignal Data Manager, i did it and it is working