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I have a question
My platform is running ok but when I look at the log tab on the control panel I see a whole bunch of "failed to call method" and "error on calling" Just curious about this. Why is that happening and what would I have to do to clear it up? Like I said everything is working ok I'm just curious as to why this is showing up in my log file? Thanks..Tags: None
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Hello thanhtrung,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and a'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.
I look forward to your reply.
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